Shipping policy
SHIPPING POLICY
Processing Time Orders are typically processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped with tracking information.
Shipping Rates Shipping costs are calculated at checkout based on your delivery address, package weight, and selected shipping method. We offer various shipping options to meet your needs, including standard and expedited delivery where available.
Delivery Times Delivery times vary depending on your location and the shipping method selected:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-2 business days (where available)
Please note that delivery times are estimates and may vary during peak seasons or due to unforeseen circumstances.
Supplier-Fulfilled Products Some products in our store are fulfilled directly by our trusted suppliers through Shopify Collective. These products may ship separately from different locations, which means:
- You may receive multiple shipments for a single order
- Shipping rates and delivery times are calculated based on each supplier's location
- Each shipment will have its own tracking number
Tracking Your Order Once your order ships, you'll receive an email with tracking information so you can monitor your delivery. If you have any questions about your shipment, please contact us at fureasecomfort@gmail.com.
Shipping Restrictions We currently ship to addresses within the United States. International shipping may be available for select products - please contact us for more information.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us immediately at fureasecomfort@gmail.com so we can resolve the issue promptly.
Questions? If you have any questions about shipping, please reach out to us at fureasecomfort@gmail.com. We're here to help ensure your pet comfort products arrive safely and on time.